1. What makes EMIREYEWEAR unique?

EMIREYEWEAR offers premium, limited-edition eyewear designed with high-end materials such as Japanese titanium, Takiron acetate, and premium optical lenses. Each model is crafted with precision, comfort, and luxury in mind.

2. Are your products limited edition?

Yes. Many EMIREYEWEAR collections are produced in limited quantities, often 500 pieces worldwide, ensuring exclusivity and uniqueness for every customer.

3. What materials do you use?

We use high-quality materials including:

  • Japanese Titanium

  • Takiron Premium Acetate

  • ZEISS Anti-reflective, UV400 lenses

  • Hand-polished finishes

4. Do you offer product authenticity?

Yes. 2YEAR 

Every eyewear purchase includes:

  • An EMIRE premium hard case

  • A microfiber cleaning cloth

  • An authenticity card

  • A quality guarantee

5. How can I order?

You can place an order directly through our official website.
Choose your model, add it to your cart, and follow the checkout instructions.

6. How long does delivery take?

Delivery usually takes 1 to 3 business days, depending on your location.

9. Can I return or exchange a product?

Yes, exchanges are accepted under the following conditions:

  • The product must be unworn and in perfect condition

  • All accessories must be included

  • Exchanges only (no refunds) during promotional periods

  • Stock availability may vary

10. Are promotional products refundable?

No. Items purchased during sales or promotions are exchangeable only, not refundable.

11. How do I care for my eyewear?

To maintain your EMIRE frames:

  • Clean lenses with the included microfiber cloth

  • Store your eyewear in the EMIRE hard case

  • Avoid exposing the frame to extreme heat

  • Avoid using abrasive products

12. What if I receive a damaged or defective item?

Please contact us immediately at:
📧 CUSTOMER@EMEIREYEWEAR.COM
Include photos of the product, packaging, and your order number.
We will assist you as soon as possible.

13. How can I contact customer service?

You can reach our support team at:
📧 CONTACT@EMIREYEWEAR.COM

14. Do you restock sold-out models?

Some limited editions may never return.
However, we periodically release new models and updated collections.
Follow us on social media to stay informed.

15. Where is EMIREYEWEAR based?

We are located at:
MILANO.ITALY